Reviews via Checkatrade

We were members of Checkatrade for approx 4 years and we left in 2019. During this time we obtained a fantastic supply of great reviews totaling 223 with an average of 9.93 out of 10.

We cancelled our membership only because of the continual price increases, poor customer services and lack of advertising on TV/RADIO as promised.

We were able to keep copies of our review for you to see, please click on button below.

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Sent in by a customer

Below on this page you will be able to view some customer testimonials which have been sent in to us directly by our clients.

Please feel free to scroll and have a read, any questions or queries please get in touch.

Tony Kay, Selsey - Hampshire

"Simply Pondz were outstanding. They turned up on time, worked hard and did a first class job relining my pond after I had the dreaded leak. My fish were looked after during the work and are now very happy! The price was right and they cleared up before they left.

As a useful finishing touch they sent me an after care sheet..."

Martin Cardwell, Eastbourne - East Sussex

"We are very pleased indeed with the way Simply Pondz approached the difficult project in our garden, which as you know involved re-homing around 70 fish, filling in a very large pond and completing attractive landscaping. The service you provided was very helpful and professional at every stage.

We are delighted with the completed project..."

Colin Coombes, Lancing - West Sussex

"This is a very friendly and competent business who put the customer first. They are very helpful in advising what work needs to be done and if necessary what components may be required to complete the work. I was very satisfied with the price quoted and the final quality of work completed.

I also found Mr Litherland who did the work to be polite and courteous..."

Karl Reidy, Findon - West Sussex

"The service and advice given by Simply Pondz was excellent, the pond has been transformed. For the first time Koi have bread which is a clear sign they are happy with the environment after the alterations the guys from Simply Pondz have made.

I would not hesitate to recommend these guys to anyone!!!..."

K Benham, Worthing - West Sussex

"Since I moved house over 7 years ago and acquired the pond that came with it, I have been using Simply Pondz on both small and large jobs. During this time I have found Darren very knowledgeable and helpful and the pond always looks much better after he has visited.

I would happily recommend using Simply Pondz..."

John Vermeer, East Grinstead - Surrey

‘‘I was very pleased with the service provided by Simply Pondz. When initially looking for a quote I had a quick reply. I then followed up on this quote over 6 months later and soon arranged a date for the pond to be cleared. Communication was good throughout.

The lads turned up on time, were friendly, and made an excellent job of clearing the pond. The paved area around was also cleared and the whole area left clean and tidy.

I would certainly recommend Simply Pondz....’’

Meg Judd, West Chiltington - West Sussex

"Simply Pondz cleaned my pond which had been neglected for many years after the death of my husband. I was delighted and surprised that what appeared to be an enormous undertaking was dealt with so professionally and with very little fuss.

A good job, well done. Thank you Darren..."

Syd Pollard, Worthing - West Sussex

"Darren was very courteous and professional. He explained everything in detail through all stages of the pond clean. My pond is now crystal clear and is a joy to see.

I would highly recommend Simply Pondz to carry out any future works..."

Elaine Johnston, East Preston - West Sussex

"Simply Pondz always provides and excellent and personalised service. Darren is very knowledgeable and is always able to quickly sort any troubles I have with my pond.

I would highly recommend Simply Ponds for their friendly, professional manner and outstanding customer service..."

Melanie Quinell-Scott, East Grinstead - Surrey

"I was extremely happy with the service provided by Darren from Simply Pondz.

Firstly, he responded immediately to my online enquiry. I had contacted 3 companies for a quote to mend my pond pump and he was the only one who responded. After a few enquiries regarding the size of my pond and information about its contents, he was able to provide me with a quote, even offering to totally clean the pond for me which he suggested I should do as it had never been done before. He was able to offer a date which was suitable for me and was only a few days away.

He arrived promptly with all his gear and proceeded to remove all the fish, frogspawn, weeds etc. from the pond and drained it completely. There was an issue with our drainage system which meant he had to change his plan to remove the water but he did this without complaint or hesitation.

He totally cleaned out all the sediment from the pond, scrubbed it clean then refilled it with water and the fish, even re-potting some of the plants that needed re-potting, making it look like new! The price he charged was very reasonable for the work he did and included sorting out the pump, which wasn't actually broken, just clogged up!

I would have no hesitation in recommending him to anyone needing pond maintenance and in fact I have already passed on his details to a lady I met when buying new plants for my revamped pond..."

Gill, Hastings - East Sussex

"I was very impressed with the work Darren and his colleague carried out. I have a very large pond which had been left to its own devices for over 10 years. Although still healthy, it contained vast amounts of plants and their roots which my daughter and I had been unsuccessful at reducing over the years.

Darren and his colleague arrived early in the morning to begin work and didn’t leave until early evening. They worked solidly (and had to be forced to stop for lunch!) despite the heat and immense task. The fish were temporarily relocated to a tub and the water was gradually removed. The amount of plant matter was just amazing, no wonder we hadn’t been able to do much with some shears and secateurs! All of this was removed, some being kept to put back, and most put on various compost heaps. The sludge at the bottom was taken out (there was a lot of this) and used as fertiliser for my vegetable patches. This took many, many hours due to the amount of stuff a pond can accumulate over 10 ten years. Once the pond was empty, the liner was thoroughly scrubbed and cleaned before the pond was refilled and the fish and limited plants were returned.

I cannot express just how impressive these two were – it was a huge amount of work, much more than any of us expected, and many people would have been grumpy and unhappy with what they had to do. This wasn’t the case however, they were unfailingly cheerful and enthusiastic throughout the day. I highly recommend Simply Pondz for the work they do and the manner in which they do it.

I am very grateful and they were worth every penny. Thank you!.."

Tony Cox, Hove - East Sussex

"Very pleased with the service given. Clean and tidy worker, very pleasant guy.

Well recommended..."

Amanda Jones, Eastbourne - East Sussex

"We used Simply Pondz in the summer of 2013. Our pond was in an awful state and we decided we wanted it cleared so we could maintain it and keep fish. Darren arrived promptly of the Sunday, drained our pond, cleared it and refilled. The service was thorough and Darren was very helpful, giving us advice on the best way to keep the pond clear.

We would highly recommend Simply Pondz..."

Daniel, Haywards Heath - East Sussex

"Darren did a great job on our pond. We had good communication prior and his work was first rate.

For anyone thinking of having help I would definitely speak to Simpy Pondz..."

Dorothy Lanham, Worthing - West Sussex

"Very happy with your service - professional and friendly. Willing to recommend to anyone..."

A Reader, Brighton - East Sussex

"Simply Pondz have an efficient service. I found I was able to chat to the owner through his website. He came to clear our pond and did a fantastic thorough job. The water was left clear as crystal and all pond life happy and healthier as a result.

Simply Pondz explained a lot of technical detail to me so that I knew exactly what was happening each step in the cleaning process. I am appreciative of the time and care taken to clean the pond and the great info package sent to me afterwards. He also took the time to explain my filter to me and how it functions and how to maintain it.

Thank you very much, highly recommend this company..."

N Cross, Reigate - Surrey

“Thanks to Simply Pondz for a great pond cleaning job. Darren and Neil arrived on time, working diligently, and were helpful and obliging throughout. They provided great, easily understandable advice, and left the pond and surrounding area virtually spotless, as well as neatly disposing of the waste around the garden. Plants were cut back, and fish inspected and given a clean bill of health.

I would not hesitate to recommend, or indeed use again. Many thanks...”

Harry & Lynda, Findon - West Sussex

"We inherited our fish pond when we moved house, not knowing how to maintain it. The pond water was pea green in colour and so dirty we could hardly see a fish.

Darren made appointment for a Sunday morning, arrived on time, well equipped and very knowledgeable. He worked extremely hard to clean the pond and fit a new pump and filter. It has been completely transformed from a murky mire to an attractive feature, with twenty nine fish which we didn’t know we had. He took the time and trouble to explain the necessary maintenance and emailed an After Care information sheet.

I have no hesitation in recommending Simply Pondz..."

Simon Pass, Haywards Heath - East Sussex


Thank you once again for helping us with the service of our pond today, it looks brilliant and the fish too are happy ;-)

It's heartening to be able to call upon the person that helped build our pond in the first place and this speaks to the trust and confidence we have in your work and professionalism.


Hans R Snook, Lyn nr Petersfield - Hampshire

"Fast, friendly, efficient and knowledgeable. We would definitely use the services of Simply Pondz again and would highly recommend the company. In addition, it is always nice to get to know the owner of a business..."

Colin, East Grinstead - Surrey

"Simply Pondz provided us with a great professional service at very reasonable cost. Our large pond was cleaned to perfection. All the fish, wildlife and plants were handled very professionally to ensure all survived totally unscathed . These guys really know what they are talking about.

I would unhesitatingly recommend Simply Pondz to anyone who requires any form of pond maintenance\construction..."

Susan Carter, Storrington - West Sussex

"I was pleased with quick response and efficient courteous way our "pond clean was dealt with. General advice much appreciated.

Im sure if our fish could say thank you they would..."

Andy Clarke, Bognor Regis - West Sussex

"Darren did a great job in turning our pond around. Having had soupy green water for a long time, the whole pond desperately needed a thorough clean. Darren safely removed our fish storing them in a more than adequate holding tank before tackling the task of hovering out the built up silt and general debris that had accumulated over the years. After a thorough clean the pond is now beautifully clean and we can actually see and enjoy our koi again.

Darren worked in a very efficient clean fashion and was a very helpful courteous man. The after-care advise was also very good and I feel better equipped to care for the pond and our fish having talked with Darren and read the advice sheet he has sent me..."

Ashley Head, Lewes - East Sussex

"We were most impressed with everything about the service - punctuality, efficiency and depth of care and advice. We would happily recommend Simply Pondz to anyone..."

Brian V, Peacehaven - East Sussex

"My anxiety with a leaking pond which had to be partially refilled every day was dealt with helpfully from the very first time I contacted Simply Pondz. Darren arranged an early date to deal with it which was reassuring. He emptied the pond taking good care of over 30 fish, traced the leak and fixed it. He went that extra mile trimming the water lilies and after leaving sent some useful information on aftercare.

After my experience of this very professional service I would highly recommend it to anybody who has a pond. My grateful thanks Darren. You're a star!..."

J Benzies, Worthing - West Sussex

"Just wanted to say how pleased we are with the work you did filling in the pond and re-instating lawn and garden and how much we appreciated your contact and information prior to and during the work.

Most impressed and would thoroughly recommend your company..."

R Simmonds, Pulborough - West Sussex

"From the moment I contacted Darren, the service has been outstanding. He replied within 24 hours - as his website states, arrived on time for an assessment of our needs and produced a detailed quote within 24 hours. Darren has turned our murky pond into a crystal clear environment with the proper filtration system.

He has sent information on after care and even better - provides a monthly service to keep the ecosystem balanced. We previously thought, before meeting Darren, that pond maintenance 'couldn't be that difficult'. How wrong we were and Darren is the person that can take all your worries away so that you are free to enjoy the water feature!

We recommend him without reservation..."

Tom Simmonds, Pulborough - West Sussex

"We found SimplyPondz on Google. Our pond was always green and whatever measures we took, nothing seemed to make any difference. Darren was helpful on the phone and as a result of our conversation we booked an appointment for him come and assess the situation.Darren did some calculations and it was proved that our filter and pump were inadequate for the fish and pond we have.

We promptly received a quote which was competitive and arranged a date for him to install the equipment. He arrived as planned and started the installation. His passion for fish was evident in the care he took with removing them from the pond, and the environment he created to store them in while the work was ongoing. We discovered we had many more fish than we thought! During the whole process we did not lose a single one even though some were no bigger than a thumbnail.

I would recommend Simply Pondz without hesitation. His staff were friendly, efficient and hard working. We will be taking out a maintenance contract with them to maintain our pond from now on.

I would be happy to be contacted for a reference if required..."

Chris Pittaway, Small Field - Surrey

"I would like to recommend and thank Darren from Simply Pondz for a most excellent and professional job done for a fair price. He renovated my two somewhat neglected fish ponds and provided comprehensive advice going forward..."

C Hendry, West Chiltington - West Sussex

"Our pond looked tired and had developed a leak which was demanding a water top up almost every day. Darren came over very quickly and gave a few options to rectify the situation. Having decided on our preferred solution, Darren then did the work very quickly and professionally.
When one of the patches he used started to leak again he was very efficient coming back and sorting the problem out. The pond now looks better than it has for many years. Darren is approachable and easy to get on with and I would recommend his services to anyone who has a pond problem.

I will certainly use Simply Pondz to look after our pond in future..."

WR Hall, East Preston - West Sussex

"Simply Pondz came to check my leaking pond in September and cured the problem first time. His care, attention and efficiency was outstanding. Most courteous and considerate.

I would, and already have, recommend his services to anyone with a pond problem..."

Trevor Rowell, Southwick -East Sussex

"Professional, friendly service with lots of free advice about pond maintenance. Darren did a really thorough clean of our pond and filter and kept the fish safe and happy while he did it!..."

J Saum , Hindhead - Hampshire

"Although Darren isn't local to us, he was happy to provide advice, ideas and to carry out the work to create a lovely pond. He arrived on time, completed the job timely and left the site tidy. The bill was also under the original ball park figure quoted.

I would definitely recommend Simply Pondz. Many thanks..."

Get in touch

Simply Pondz LTD

72 Broadwater Street East
West Sussex
BN14 9AP

0800 689 1408 - Free phone 24/7


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